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The customer committee will be responsible for:
 | controlling the direction and quality of the managed care application. |
| approving any proposed software enhancements and maintenance changes. |
| establishing, in conjunction with the vendor committee, clearly documented milestones, schedules, and budgets for any approved projects. |
| taking bids from and selecting the vendor or vendors who will complete the
project. |
| monitoring the successful completion and implementation of projects on schedule and within budget. |
| incorporating improvements made by any member, or non-member, company back into the primary distribution. |
| assuring that the committee continues to support the overall mission, vision, and business
objectives of its member companies. |
The committee will meet via Internet, video,
and voice conferencing; as necessary to fulfill its
mission.
Elections
The first six customers will be
automatically on the committee until the second TriLon annual conference after the committee is initiated. The next
six customers for a will be on the committee until the first TriLon annual conference after the committee is
initiated. Beginning with the first annual TriLon conference after the committee is initiated, the member companies
of a committee will annually elect 6 representatives to serve a 2-year term on the committee.
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